Director of Strategy and Business Development at Monster Worldwide
June 2003 - Present | Maynard MA
Lead strategy and business development for Monster's Worldwide Government Solutions that include government, education, non-profit, and associations.
Generated over $100M in original revenue by creating new lines of business, products, and services to help Monster transition from an online job board to the career company.
Launched Monster's Real-time Labor Intelligence business delivering industry-leading insights and analysis on labor market supply and demand for economic and workforce development.
Work with workforce development, economic development, education partners and clients to design and deliver innovative, metric-driven workforce solutions.
Some examples include:
• Chief Architect and Program Manager running re-engineering of USAJOBS, award-winning career site for the U.S. Federal government
• Leading revolutionary innovation re-engineering OhioMeansJobs to enable every Ohio employer to streamline their HR processes and gain access to over 3 million resumes from Monster.com
• Implemented volunteer management system used in Democratic and Republican National Conventions in 2008.
• Designed and ran numerous military and veteran career-related solutions including Helmets to Hardhats, Military Spouse Career Network, TurboTAP (Military Transition Assistance Program) and VA for Vets.
• Directed teams in project and program management, research, business analysis, interactive analysts, creative, technology, quality assurance, training, and support services.
Product Manager at Monster.com
June 2003 - Present | Maynard, MA
Led Product Manager developing Monster's Government Solutions practice. Managed Monster.com's government channel and ran large scale client engagements.
Director of Interactive Products at IDC
January 2000 - September 2001
· Led $22 million re-engineering of IDCÂs global eBusiness from vision formation through implementation generating revenues of $220M and increasing online sales by 409%.
· Directed teams in the management and delivery of 16 interactive products. Led teams in business analysis, product management, project management, business development, web development, quality assurance, content management, and online marketing.
· Directed global and North America business process redesigns and re-implementation of 39 critical processes to ensure success of re-engineered IDC eBusiness platform.
· Facilitated sessions with senior leadership teams and cross-functional teams across global organization to achieve shared vision and ensure alignment at all levels for the IDC experience.
· Implemented IDCÂs application development methodology reducing development cycles from 6 months to 8 weeks.
Solutions Practice Director at Systems Engineering, Inc.
March 1998 - January 2000
· Directed professional service teams in Business Analysis, Project Management, Development, Operations, and Support Services to ensure consistently high quality, on time results with high customer satisfaction.
· Managed major client engagements in eBusiness, eHealthcare, and eGovernment resulting in $11 million in sales.
· Led the design and delivery of SEIÂs consulting methodology used by 50+ consultants leveraging best practices from traditional and web-speed application development methodologies, business process redesign, and organizational learning.
· Led business process redesign and system specifications for Massachusetts Department of Public Health Early Intervention program and City of BostonÂs Inspectional Services.
· Worked with Salesforce to build new business and client relationships. Created and managed proposal process to ensure clear deliverables, processes, and shared contractual understanding.
Director of Technology at Innovation Associates
January 1997 - November 1998
Our team at Innovation Associates helped change the way business works. With an almost messianic zeal, we worked with companies and individuals to help them create consistently high performing teams by consulting and teaching them strategic management skills based on our work that is summarized in the Fifth Discipline and Fifth Discipline Field Book. We introduced how to create mission statements that really work, true leadership for executives, team learning, systems thinking, shared vision, and a host of other powerful tools and methodologies that have had a lasting impact on successful businesses.
My role was to apply and integrate technology into the consulting services and create new products and services to extend the leadership and value to our clients. One key success was that I built a breakthrough team performance diagnostic tool applying David Kanter's model of family therapy to help drive increased performance for business teams.
Ran all aspects of technology management for revolutionary organizational learning consulting organization.
Director of Technology at Arthur D. Little
March 1993 - August 1997
· Directed IT strategy and operations for 400-member North America Management Consulting division with a staff of 15 and $3M P/L.
· Headed several redesign teams in client service delivery, financial reporting, marketing, and other key business processes.
· Directed technology education services, including curriculum development, facilitator and staff development resulting in significant increase in organizational computer proficiency over three years.
· Led business process redesign and full lifecycle development of Global Information Research System, resulting in first year turnaround of $2M, and reduced charge-processing time from 4 months to 1 hour.
· Aligned technology with business goals, resulting in improved client and staff satisfaction and cost-reductions/savings of $44 million.
· Managed team of 13 Communications Specialists delivering national desktop publishing, graphic design, and publishing services.
Director for the Advancement of Technology at CSC Index
August 1988 - June 1993
· Managed 9-member Information Technology department with annual budget of $1.5M.
· Directed report operations team of 7 delivering graphic art and design services.
· Evaluated and applied cutting-edge technologies to create competitive advantage. Introduced color printing, remote access, digital video and audio editing, distance learning, and team collaboration technologies.
· Created CSC IndexÂs technology training center staffing 2 educators delivering 65 technology courses.
· Built and managed national and international wide-area network connecting 8 locations.
workforce development, human capital, social change, innovation, rock climbing, philanthropy, youth workforce programs, change management, business development, evangelism, design, photography, video editing, disruptive engagement, superversive engagement, team building, high performance workforce, talent supply chain management, human capital, human resources, recruitment
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